Privacy Policy

HIPAA Privacy Notice / Protected Health Information

Notice of Privacy Practices (HIPAA)

Effective Date: 2/3/2026

This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

Our Responsibilities

Eleve Behavioral Health (operated through elevebh.com) is required by law to:

• Maintain the privacy and security of your protected health information (“PHI”)

• Provide you with this notice of our legal duties and privacy practices

• Follow the terms of the notice currently in effect

• Notify you if a breach occurs that may have compromised the privacy or security of your information

How We May Use and Disclose Your Protected Health Information

We may use and share your PHI in the following ways, as permitted by HIPAA:

For Treatment
We may use your PHI to provide, coordinate, or manage your healthcare and related services, including sharing information with healthcare providers involved in your care.

For Payment
We may use and disclose your PHI to bill and collect payment for services, including communications with insurance providers or billing services.

For Healthcare Operations
We may use and disclose your PHI for business operations such as quality assessment, staff training, licensing, accreditation, and compliance activities.

As Required by Law
We may disclose your PHI when required to do so by federal, state, or local law.

To Prevent Serious Threats to Health or Safety
We may disclose PHI if necessary to prevent or reduce a serious threat to your health or safety or the safety of others.

Business Associates
We may share PHI with trusted third-party vendors (“business associates”) who perform services on our behalf, provided they agree to safeguard your information as required by HIPAA.

Uses and Disclosures That Require Your Authorization

We will not use or disclose your PHI for purposes other than those described above unless you provide written authorization. You may revoke your authorization at any time in writing.

Your Rights Regarding Your Health Information

You have the right to:

• Access your health records and obtain copies

• Request corrections to your PHI if you believe it is incorrect or incomplete

• Request restrictions on certain uses or disclosures

• Request confidential communications (e.g., alternative contact methods)

• Receive an accounting of disclosures

• Receive a paper or electronic copy of this Notice of Privacy Practices

• File a complaint if you believe your privacy rights have been violated

You will not be retaliated against for filing a complaint.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

Eleve Behavioral Health – Privacy Officer
Email: contact@elevebh.com

Phone: 833-348-9389

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Changes to This Notice

We reserve the right to change this Notice and make the revised notice effective for all PHI we maintain. The updated notice will be posted on this website and available upon request.

Contact Information

If you have questions about this Notice or our privacy practices, please contact:

Eleve Behavioral Health

Website: https://elevebh.com
Email: contact@elevebh.com
Phone: 833-348-9389

Who we are

 Our website address is: https://elevebh.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

 Visitor comments may be checked through an automated spam detection service.